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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jean Ingram

Jean Ingram

February 11, 2024

5  out of  5
rating by Jean Ingram
"Jamie is always an giant help when I need it"
We responded:
"Thank you very much Jean! :) Yes, Jamie does a really good job for us. I will be sure to inform her of your kind words. We appreciate your business. Have a nice week!"
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Charlie R

September 1, 2023

5  out of  5
rating by Charlie R
"Very helpful and friendly, used for car insurance and home insurance."
We responded:
"Thank you very much for your business and kind words, Charlie. We greatly appreciate it! Have a nice Labor Day Weekend."
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Jody D

September 8, 2022

5  out of  5
rating by Jody D
"Great service, every time! Love that I can make changes through the app, as I hate getting on the phone. Wasn't sure if a change I submitted went through so I emailed the office and got a quick response from Robyn. She investigated right away and confirmed my request was received. Very efficient and friendly!"
We responded:
"Thank you very much for your kind words and your business Jody! I appreciate it. We always try to give the best customer service possible every day. Our Office has had success also by sending and receiving TEXTS, which can be even quicker and less burdensome. 217-732-7755. Have a great weekend! Take care."
Profile photo of Tim Lindquist

Tim Lindquist

March 16, 2022

5  out of  5
rating by Tim Lindquist
"We have had State Farm insurance from Chris Coyne's location for many years. Always helpful and responsive, just checked 2 other companies and State Farm was the cheapest - we will continue our coverage with SF!!"
We responded:
"We appreciate having had your business these past 20 years Tim! :) Hope you are enjoying retirement now and being a Grandpa. Have a nice weekend. Take care!"
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Kerry Anderson

January 24, 2022

5  out of  5
rating by Kerry Anderson
"Excellent service. Take time to answer questions when I have a question about something."
We responded:
"Thank you for your support Kerry! We appreciate it and your business. Hope you're doing well. Best of luck for you in 2022! Take care."
Profile photo of Leon Hubrich

Leon Hubrich

January 20, 2022

5  out of  5
rating by Leon Hubrich
"Chris and his staff are 2nd to none in any and all of your insurance needs . Chris has a fantastic team that will take great care of your needs as well as any questions you might have.. They work very hard to make sure you are covered at a reasonable price. I am very pleased to have him as my agent."
We responded:
"Thank you so much for all your kind words Leon! We sure do appreciate having your business. Take care buddy."
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saintjerome

January 20, 2022

5  out of  5
rating by saintjerome
"Chris Coyne's State Farm Insurance team is very good. They are very professional and help me navigate all aspects of insurance. I have been a steady client of this agency from the first day they opened. I highly recommend Chris Coyne and his agency."
We responded:
"Thank you very much for all your business Kent! We appreciate it and hope you, Carrie and your family are all doing well. Take care pal."
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Roy Trout

January 19, 2022

5  out of  5
rating by Roy Trout
"Chris is a caring agent and has the best most experienced staff. I always recommend him to others."
We responded:
"Thank you so much for your Referrals Roy! We appreciate it very much. Hope you, Carolyn, and your family are all doing well. Take care buddy."
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Stephanie Benedict

January 19, 2022

5  out of  5
rating by Stephanie Benedict
"Great staff! Always helpful and responsive to my questions and needs."
We responded:
"Thank you very much Steph! Hope you and your family are all doing well and are healthy. Take care."
Profile photo of Ashleigh Neitzel

Ashleigh Neitzel

January 11, 2022

5  out of  5
rating by Ashleigh Neitzel
"Great office with friendly and helpful staff!!"
We responded:
"Awwww....... Thanks Ash! :) Hope you, Ethan, and the kids are all doing well and healthy. Have a nice week."
Profile photo of Bob Duvall

Bob Duvall

January 8, 2022

5  out of  5
rating by Bob Duvall
"Chris Coyne and his staff are the best. I had a situation that a company did some damage to a building of mine and didn't want to pay for what they damaged. Robyn went above and beyond to get them to pay for what they damaged. She kept on top of it until they did pay for the damages. I don't think I would have gotten anything without the help of Chris Coyne's office. I can't say enough good about the whole staff. They really do go about and beyond to help."
We responded:
"Thank you so much Bob for sharing what Robyn did for you. She takes customer service very seriously! We appreciate having all your business and hope you have a nice week. Take care."
Profile photo of Lisa Fink

Lisa Fink

November 2, 2021

5  out of  5
rating by Lisa Fink
"I have been with State Farm Insurance for many years. I am very pleased with Chris and his staff. They are quick to answer all questions and to process a claim. Chris and his staff are very knowledgeable and friendly"
We responded:
"Thank you so much for your support Lisa! We really appreciate having your business for all these years. Hope you are doing ok. Have a nice weekend. :) Take care."
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Shelly Braxton

October 25, 2021

5  out of  5
rating by Shelly Braxton
"Chris’s office is always super responsive. Someone reaches out almost immediately when I have a question or need. I have been a long time customer and have not been disappointed in my agent or State Farm as a product."
We responded:
"Thank you for your support Shelly! We greatly appreciate it and having your business for the past 20 years. Hope you are enjoying being a Grandma. :) Take care."
Profile photo of Dallas Babineaux

Dallas Babineaux

October 20, 2021

5  out of  5
rating by Dallas Babineaux
"Love Chris and his team of professionals! They are always responsive and ready to answer any questions you may have or make changes to your policies as your life needs change. Highly Recommended!!!!"
We responded:
"Thank you so much for your support Dallas! We appreciate having had your business previously and hope you are enjoying living in Texas now. Take care."
Profile photo of Roy Conley

Roy Conley

October 4, 2021

5  out of  5
rating by Roy Conley
"Moved to Lincoln 4 years ago and moved auto and home coverage to Chris and State Farm and I'm happy I did. Chris and his team are very professional and took the time to explain options that were available. I highly recommend Chris and his State Farm team. Thanks for providing an outstanding service to the community!"
We responded:
"Thank you so much for your business Roy! We appreciate it. I moved to Lincoln in 1993. Hope you are settled in now and are happy living here. Have a nice week. Take care."
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Laura Slayton

August 24, 2021

5  out of  5
rating by Laura Slayton
"My car and my home are insured by State Farm. I’ve had State Farm Insurances my entire life. This State Farm agency is top notch. Especially the staff that is knowledgeable, quick to help in all insurance needs. Readily answer all questions. Simply put, I have faith in their ability to take good care of my insurance needs. I strongly recommend Chris Coyne and his office if you want good service."
We responded:
"Thank you so much for your support Laura! We sure do appreciate having had your business these past 20 years since I started my agency. Hope you're having a nice summer. Take care."
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Sam Medford

August 23, 2021

5  out of  5
rating by Sam Medford
"Chris and Robyn made the switch to State Farm easy. They are very knowledgeable and helpful with all of my insurance needs."
We responded:
"Thank you very much for your business Sam! We are glad we are able to save you so much money every month/year. Have a good week!"
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Jeffrey Fossett

July 21, 2021

5  out of  5
rating by Jeffrey Fossett
"A caring and professional agent that knows his business and his clients. Chris has been in the insurance business forever and knows his stuff. He was our agent for many years and is able to connect personally and professionally. Appreciate his guidance as we started and grew our family. Thanks Chris!"
We responded:
"Thank you very much Jeff! We appreciate your support. Hope all is well for you and your wife & girls. Take care."
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Karin A

July 20, 2021

5  out of  5
rating by Karin A
"Appreciate the quick prompt service I always receive from Chris and his staff! Stayed with Chris because of his great customer service even though I had a move across the state! Thanks Chris!"
We responded:
"Thank you Karin! We appreciate having had your business all these years. Hope you, Scott, & your daughters are all doing well."
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Jerimeh Jackson

July 13, 2021

5  out of  5
rating by Jerimeh Jackson
"Great agent, friendly staff and great service. They truly make having insurance easy. I have not had to deal with anything, for they are happy and eager to get it done for you. Definitely recommend them for everyone, for you will not be disappointed!"
We responded:
"Thank you so much Jerimeh! We appreciate having your business. Hope all is well for you. Have a nice week."
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Sara H

June 29, 2021

5  out of  5
rating by Sara H
"Poor communication"
We responded:
"I am very sorry for giving you poor communications Sara. I would appreciate knowing specifically what transpired so we can improve. Please call me 732-7755 to discuss whenever convenient. Appreciate your business. Thank you."
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kristy jo

June 17, 2021

5  out of  5
rating by kristy jo
"Have used Chris Coyne for insurance for almost 20years and have never had anything but amazing customer service. They have handled everything I need so well, always there to answer my questions."
We responded:
"Thank you so much Kristy! We appreciate having had your business for so long. Have a nice week and take care."
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Robert Burger

April 26, 2021

5  out of  5
rating by Robert Burger
"Chris is the man..... Always more than willing to help when needed and always willing to put forth the foot work to get a policy that works for you."
We responded:
"Thank you Robert! We appreciate all your business and hope your business is doling well. Have a nice week. Take care."
Profile photo of Brant Coyne

Brant Coyne

April 25, 2021

5  out of  5
rating by Brant Coyne
"Chris and his team are very professional and helpful. They are great people, and truly care about you and your needs. They make you feel like family! :)"
We responded:
"Thanks Brant! Have a nice week & take care buddy."
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MKU

April 23, 2021

5  out of  5
rating by MKU
"Chris and his staff have always been very helpful when I have any insurance needs. Very positive experiences!"
We responded:
"Thank you Marla! Appreciate having al your business. Have a nice weekend."